Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PM Call and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and or call us on 022-42858208. This cautionary note is as per Exchange circular dated 15th May, 2020. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. No need to issue cheques by investors while subscribing to IPO. The chat room will be used to resolve basic issues related to your trading account, website and products offered by Kotak Securities Ltd. For all queries / grievances you are requested to send a mail to. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. Welcome to Kotak Securities Customer Support Chat. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. Expiry/ exercise or assignment trades will be charged Rs. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. September 1, 2020. Kotak Securities Ltd., or its executives, is not responsible for any delay caused in attending to, or replying to, the queries via chat. Telephone No. In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. within 3 working days, you may contact our Compliance Officer Click for more information! If you have opened your Demat account with Kotak, your Demat and trading account would probably be linked already. Kotak Mahindra Bank customer care executives are available to assist its customers 24*7. The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. Telephone No. The chat room will not be used for cross selling of any products or any other form of solicitation. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Registered Office Kotak Mahindra Old Mutual Life Insurance Ltd. 2nd Floor, Plot # C - 12, G- Block, BKC, Bandra (E), Mumbai - 400051 Tel : +91 022 6599 3626 Fax : +91 022 6672 6254 Email : lifeexpert@kotak.com Customer Kotak Securities reviews and complaints. 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. No 21, Opp. 77389 88888 Just save this number and send us "Hi" on whatsapp. Kotak Securities does not guarantee that all queries posted via the chat room will be immediately redressed. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. Register on SCORES portal  |  b. Filling complaints on SCORES- Easy & Quicka. What is the Customer Care number for FASTag If you have a Car / Jeep / Van then please call on 180030069090. 4. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. No need to issue cheques by investors while subscribing to IPO. Circular No. Pay 20% upfront margin of the transaction value to trade in cash market segment. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. And to achieve customer satisfaction you need to be answerable for all customer queries . The list of such stocks are available on the website of NSE & BSE. Customer Service Review Kotak Securities provides support over call & email. Mandatory details for filling complaints on SCORES  i. The conversation via chat cannot involve any form of abusive language. For Call & Trade, dial 080 4725 3255. The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Check Kotak Securities Customer Care details. Covid-19 impact to clients:-1. Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. We request you to update your Bank account details to facilitate direct transfer to your linked bank account. No worries for refund as the money remains in investor's account. Please accept the above terms and conditions to start chatting with our customer service professionals. The chat room will not be used to provide any recommendation or advice on investing. To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. : +22 43360000, Fax No. Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. Sign up for Free Intraday Trading now. : +22 67132430. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. If you still have not received a satisfactory response at Level 2 Customer Service Mon to … Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. Trading account – service.securities@kotak.com. Kotak Securities has the right to discontinue the chat facility at any point in time, at its own discretion. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. Although the stockbroker claims to provide response communication within 24 hours, however, the customer care team may take up to 3 days in case of specific issues raised by the clients. : +22 67132430. ), you need not undergo the same process again when you approach another intermediary. which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. In case you have any other vehicle, please call the … Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. The broker does not provide any customer assistance on Sundays. Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. Monday to Friday – 8am to 6pm SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. : +22 43360000, Fax No. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Correspondence Address: Infinity IT Park, Bldg. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. We request you to update your Bank account details to facilitate direct transfer to your linked bank account. We are unable to issue the running account settlement payouts through cheque due to the lockdown. You can have a live chat with a customer service associate to have your queries addressed related to your trading account, product information, offers and technology platforms. Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. Call and Trade Team - 080 4725 3255 (Monday to Friday 8:30 am to 5:30 pm) Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. Refer NSDL circular. Lastly, all that remains is linking your trading account, bank account, and the Demat account. We are unable to issue the running account settlement payouts through cheque due to the lockdown. Connect with us at 180020991xx. You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) To view them, log into www.kotaksecurities.com2. In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. No 21, Opp. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. About Us Kotak Securities was founded in 1994 as a subsidiary of Kotak Mahindra Bank and Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. If you have not received a satisfactory response at Level 3 - Issued in the interest of investors. Filling complaints on SCORES- Easy & Quicka. Saturdays – 9am to 2pm, Alternatively, you can call us at 1800 209 9191 or drop us an e-mail at service.securities@kotak.com. Mandatory details for filling complaints on SCORES  i. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. or call us on 022-42858208. Kotak Securities is the subsidiary of Indian private bank Kotak Mahindra. Minimum brokerage of ` 20 per executed order will be charged for Equity Delivery transactions. 3. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. Submit your complaint or review on Kotak Securities customer care. Kotak Securities Active Customers and Complaints Detail - The active client report is the number of clients who has traded at the end of last month of the financial year or previous month of current financial year with the 3. CIN: U99999MH1994PLC134051. (Add city STD code while calling from Mobile). Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. Kotak Securities — customer care abominably poor P [email protected] on Dec 19, 2017 Fwd head of branch kotak securities: Pl courier to residence a filled in form mr vivek as discussed. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. State Location Branch Customer Care Address & Timings (Monday to Friday 9:30am to 5:30pm, excluding holidays) Andhra Pradesh Visakhapatnam Kotak Mahindra Bank Ltd, 2nd Floor, "The Landmark",Door No: 10-1-8/20, Waltair We have taken reasonable measures to protect security and confidentiality of the Customer information. You can also call us at 1800-209-9191 Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. This cautionary note is as per Exchange circular dated 15th May, 2020. 2. 20 per executed order. Learn about Kotak Securities Ltd culture, salaries, benefits, work-life balance, management, job security, and more. We have taken reasonable measures to protect security and confidentiality of the Customer information. However, if the problem still persists, here are Reviews from Kotak Securities Ltd employees about working as a Deputy Manager at Kotak Securities Ltd. Kotak Securities Vs Upstox step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. Customer queries and problems are swiftly handled through the various customer service channels that we deploy: Toll free number - 1800 209 9191. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. Refer NSDL circular. Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. Kotak Securities is a full service broker that is a subsidiary of Kotak Mahindra Bank. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." Kotak Securities Complaints Escalation If in case, you think that you have not received a satisfactory level of service, you can get in touch with the Kotak Securities Customer Care. Kotak Securities Transaction Charges Example To give you an idea on the total amount of such charges you might end up paying in your trade, here is a quick example: Let’s say you bought 1000 shares of Infosys each priced at ₹950, thus totalling the total transaction turnover to ₹9,50,000 for a … Hurry! Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. Automated chat support is also available, and they offer an option to raise a ticket as well. within 7 working days, you may also approach our CEO (Mr.Jaideep Hansraj) at Get accurate address, phone no, timings & nearby outlets of Kotak Securities, Banjara Hills, Hyderabad. Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. 4. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. The conversation on the chat room may be recorded and used by Kotak Securities Ltd. in future as a proof of a chat. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 Additional brokerage of ` 50 per executed order will be charged for orders placed through dealers/ customer service executives and trades squared off by Kotak Securities. Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. Pay 20% upfront margin of the transaction value to trade in cash market segment. And to achieve customer satisfaction you need to be answerable for all customer queries . Email support. Covid-19 impact to clients:-1. a. If you are an existing customer or want to avail of the information related to the trading account, product information, or technology platforms, etc then you can call them from Monday to … - Issued in the interest of investors. Kotak Securities Customer Care Kotak Securities offer customer support services. 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. Kotak Securities Customer Care is open from 8 am to 6 pm on weekdays and 9 am to 2 pm on Saturday. You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: (Name: Manoj Agarwal) at ks.compliance@kotak.com Solve all your queries regarding kotak Securities services with our Customer Service FAQs. Format for linking/delinking the UCC: NSDL: link | CDSL: link. is the subsidiary of Indian private bank Kotak Mahindra. Customer Care Number: Individual customers : Please call 1800 3006 9090 for Car / Jeep / Van – Vehicle class 4 (VC4) Corporate customers : Please contact the call center no. Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. If you are a believer of this, we suggest you use the Kotak Securities Customer Care Number 1800 209 9191 / 1860 266 9191 to call one of the representatives of the company. They have Get Kotak Securities Customer Care details and download bank statements with Invest Plus- All In One personal finance Software in juts few clicks. b. During the chat, if your queries are account related, your account will be verified, post which we will assist you. Sign up for Free Intraday Trading now. Effective Communication  ii. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. Kotak Securities Vs ICICI Direct step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. Telephone No: 42856825. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Effective Communication  ii. Circular No. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. Hurry! : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. They distribute financial products and services across the country. printed on … Format for linking/delinking the UCC: NSDL: link | CDSL: link. No worries for refund as the money remains in investor's account. Kotak Securities Customer Care Number Calling is the most of human interact and verbally communicating would make your issues just vanish and yes, completely. Chat live with Kotak Securities customer care associates with queries regarding our services, products and current offers. Kotak Securities: Key Highlights 3-in-1 Demat account that helps in seamless transactions without any delay.24/7 customer care support that can be reached easily either through online chat, mail, or … CIN: U99999MH1994PLC134051. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. ceo.ks@kotak.com or call on 022 - 4285 8301, If you do not receive a satisfactory response at Level 1 ), you need not undergo the same process again when you approach another intermediary. September 1, 2020. Customers can reach out to the customer care executives through various modes of communication including toll-free helpline numbers NRI Clients- 022-66896000, If you do not receive a satisfactory response at Level 1 or call on 91- (022) 4285 8484. Contact customer care: 1-800-2099191;1-800-222299. To view them, log into www.kotaksecurities.com2. : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 Customer Service is available - Weekdays: 9.00 AM to 6.00 PM, (Add city STD code while calling from Mobile). As per customer reviews, the support is prompt. 2. Register on SCORES portal  |  b. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. Please note that by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. Correspondence Address: Infinity IT Park, Bldg. The list of such stocks are available on the website of NSE & BSE. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." Telephone No: 42856825. Margin from clients only by way of pledge in the depository system w.e.f achieve customer satisfaction you need be... Customer satisfaction you need not undergo the same process again when you approach another intermediary code! Time to time in this regard.5 Ltd culture, salaries, Benefits, balance. A ticket as well salaries, Benefits, work-life balance, management, job security and..., if your queries are account related, your Demat and Trading account would probably linked! Securities offer customer support services, you need to be answerable for all customer queries and problems swiftly... Are further advised to exercise caution while taking investment decisions in these unpredictable times track of the value... By Investors while subscribing to IPO all customer queries Demat and Trading account would probably be linked already:! Malad ( East ), Mumbai 400097 physical as well as international commodity markets at service.securities @ kotak.com Trading... Distribute financial products and services across the country Investors are advised to exercise caution while taking investment decisions these... 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